Privacy Policy

How we collect, use, and protect your information

Last Updated: March 4, 2026

Introduction

BidBoost.co ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using BidBoost.co, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

1. Information You Provide

  • Account Information: Name, email address, password, and company details
  • Payment Information: Credit card details (processed securely by Stripe)
  • Amazon Account Data: Data accessed through Amazon APIs (campaigns, products, sales, inventory)
  • Communications: Messages, feedback, and support requests

2. Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent, actions taken
  • Device Information: IP address, browser type, operating system, device identifiers
  • Cookies and Tracking: Session cookies, authentication tokens, analytics data
  • Log Data: Error logs, performance metrics, API calls

3. Information from Third Parties

  • Amazon APIs: Advertising data, product data, sales data, inventory levels
  • Authentication Providers: Login with Amazon profile information
  • Payment Processors: Payment confirmation and billing information

How We Use Your Information

We use your information for the following purposes:

  • Provide Services: Deliver advertising optimization, listing optimization, and inventory management
  • Account Management: Create and maintain your account, process payments, provide customer support
  • Optimization: Analyze your data to provide recommendations and automated optimizations
  • Communication: Send service updates, notifications, alerts, and marketing communications (opt-out available)
  • Improve Platform: Analyze usage patterns, identify bugs, develop new features
  • Security: Detect fraud, prevent abuse, enforce our terms of service
  • Legal Compliance: Comply with legal obligations and respond to legal requests
  • Aggregate Analytics: Create anonymized, aggregated statistics about platform usage and performance

How We Share Your Information

We do NOT sell your personal data to third parties.

We may share your information in the following limited circumstances:

Service Providers

We share data with trusted third-party service providers who help us operate our platform:

  • Hosting: Vercel (application hosting), Neon (database hosting)
  • Payment Processing: Stripe (credit card processing)
  • Email: SendGrid or similar (transactional emails)
  • Analytics: Google Analytics or similar (anonymized usage data)
  • AI Services: Google Gemini (content generation - no personal data shared)
  • Error Tracking: Sentry or similar (error logs for debugging)

Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Government requests
  • Protection of our rights, property, or safety
  • Prevention of fraud or abuse

Business Transfers

If BidBoost.co is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data transmitted over HTTPS/TLS
  • Database Security: Encrypted at rest, access controls, regular backups
  • Authentication: Secure password hashing, OAuth 2.0 for Amazon integration
  • Access Controls: Least-privilege principle, role-based access
  • Monitoring: Security monitoring, intrusion detection, audit logs
  • Regular Updates: Security patches and updates applied promptly

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Active Accounts: Data retained while your account is active
  • Closed Accounts: Most data deleted within 90 days; some data retained for legal/accounting purposes
  • Backup Systems: May remain in backups for up to 90 days after deletion
  • Aggregated Data: Anonymized analytics data may be retained indefinitely

You can request deletion of your data at any time by contacting support.

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Export: Download your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Object: Object to certain data processing activities
  • Restrict: Request restriction of processing in certain circumstances

To exercise these rights, contact us at privacy@adoptimizer.com

Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Authentication, security, platform functionality
  • Analytics Cookies: Usage statistics, performance monitoring (can be disabled)
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.

Third-Party Links and Services

Our platform may contain links to third-party websites and services (such as Amazon Seller Central). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal information.

Children's Privacy

BidBoost.co is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

International Users

BidBoost.co is based in the United States. If you are accessing our services from outside the US, your information will be transferred to, stored, and processed in the United States and other countries where our service providers operate.

By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, and shared
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@adoptimizer.com

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)

Your continued use of BidBoost.co after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Privacy Department

Email: privacy@adoptimizer.com

We respond to privacy inquiries within 5 business days